Activ provides you with the option to export a register of your Feedback Surveys from your system as a CSV file. This file can be stored and printed for use outside of Activ, and can be generated from three locations:
Note that these CSV files will only include date from the Feedback Surveys that are displayed on the register from which the data is exported. In addition, only the main properties and last modification date of each Feedback Survey is included within the file: responses will not be included.
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Exporting Individual Feedback Surveys
To export your individual Feedback Surveys, open the Customers & Suppliers: Feedback area and select the Register tab. This will open a register of all individual Feedback Surveys that are recorded within your system.
Click on the Export button.
The CSV file will automatically download to your computer.
Note that download behaviour is controlled by your browser settings. If the CSV file does not download as expected we recommend that you check your browser settings to ensure that they are correctly configured.
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Exporting Batch Feedback Surveys
To export your Batch Feedback Surveys, open the Customers & Suppliers: Feedback area and select the Batches tab. This will open a register of all Batch Surveys that are recorded within your system.
Click on the Export button.
The CSV file will automatically download to your computer.
Note that download behaviour is controlled by your browser settings. If the CSV file does not download as expected we recommend that you check your browser settings to ensure that they are correctly configured.
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Exporting a Company’s Feedback Surveys
To export the Feedback Surveys that are associated with a specific company, open the appropriate company and click on the Feedback tab within its record (see View a Company). This will open a register of all Feedback Surveys that have been recorded against the selected company.
Click on the Export button.
The CSV file will automatically download to your computer.
Note that download behaviour is controlled by your browser settings. If the CSV file does not download as expected we recommend that you check your browser settings to ensure that they are correctly configured.
